Returns & Exchanges

At Orb, we want your home to feel perfect, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. If a piece doesn't fit your space or vision, our streamlined process ensures a hassle-free return or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original protective packaging to ensure they remain undamaged during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return box.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.